Privacy Policy

Effective Date: January 10, 2026

1. Introduction

Welcome to Capflow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our YouTube video translation and captioning platform.

By using Capflow, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address)
  • YouTube channel information and access tokens
  • Video content and metadata for translation purposes
  • Payment information for premium features

2.2 Information We Collect Automatically

  • Usage data and analytics
  • Device and browser information
  • IP addresses and location data
  • Cookies and similar tracking technologies

2.3 YouTube Data

When you connect your YouTube channel, we access:

  • Channel information (title, description, thumbnails)
  • Video metadata and content
  • Video captions and subtitles
  • Channel analytics and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our translation and captioning services
  • Processing video translations and generating captions
  • Managing your account and providing customer support
  • Processing payments and managing subscriptions
  • Analyzing usage patterns to improve our services
  • Communicating with you about updates and features
  • Ensuring compliance with our Terms of Service

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication requirements
  • Secure data storage and backup procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. YouTube access tokens are automatically refreshed and stored securely. You can request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Data portability
  • Objection to processing
  • Restriction of processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and maintain security. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service integrates with YouTube and other third-party services. Please review their respective privacy policies:

  • YouTube Terms of Service and Privacy Policy
  • Google Privacy Policy

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Website: https://capflow.alfredomanresa.com

Last updated: January 10, 2026